You will first need to determine if you have a Mac with an Intel chip or a Mac with Apple silicon. Here is how you can start your computer in safe mode: Thus Safe Mode can be a useful troubleshooting method. Safe Mode is a diagnostic mode designed to fix macOS problems. Try Safe Mode (or safe boot) if your Mac does not turn on. Safe ModeĢ-If restarting your Mac with your peripherals disconnected does not work, try this step. Try to figure out the problematic peripheral(s) by reconnecting your accessories one at a time until your problem is fixed. If your Mac starts without any issue, this means that one of your accessories is causing this. After disconnecting everything, try restarting your computer. Disconnect all peripherals (printers, scanners, USB devices, etc) that are plugged into your Mac, except the mouse and keyboard. Disconnect everythingġ-Shut down your Mac by holding down the power button. Please check to see (by rebooting your Mac) if your issue is resolved after performing each step. See also if you are not able to update your Mac. You may be able to use OS X Recovery to backup your Mac. If you have already backups, then you may skip this step. Backing up may be possible even if your Mac does not boot. So you may want to try backing up now before doing anything. If your Mac keeps freezing, see this article.īefore doing anything, you may want to make sure that you have a copy of your information to use if your Mac becomes unusable. Some of the steps may be different for you. You may have a Mac with Apple silicon or an Intel-based Mac. This problem may affect various Mac devices: MacBook Air, MacBook Pro, iMac, MacBook, Mac Pro.
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